Frequently Asked Questions
Everything you need to know about your kitchen upgrade.
How long does shipping take for large appliances?
Standard shipping for large appliances typically takes 5-7 business days. You will receive a tracking number and a scheduled delivery window once your order leaves our warehouse.
What is your return policy for cookware?
We offer a 30-day return policy for unused cookware in its original packaging. Please note that for hygiene reasons, we cannot accept returns on items that have been used for cooking.
Do you offer professional installation services?
Yes, we partner with certified technicians to offer installation services for dishwashers, ovens, and built-in microwaves at an additional fee during checkout.
Are your kitchen tools covered by a warranty?
Most of our premium kitchen tools and gadgets come with a 1-year manufacturer warranty against defects. Specific warranty details can be found on individual product pages.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Affirm and Klarna for larger purchases.
How can I track my order?
Once your order is processed, you will receive an email with a tracking link. You can also track your status directly through the 'Order History' section of your account profile.